Privacy Policy
How we collect, use and protect your personal information
1. General information
Obrt Deluxe, headquartered in Žaborić, Šibenik (hereinafter: "we", "us" or "Bazeni Šibenik"), is the controller of the processing of personal data that we collect via the website bazenisibenik.hr.
This Privacy Policy describes what personal data we collect, how we use it, with whom we share it and what your rights are. We apply to the provisions of Regulation (EU) 2016/679 (GDPR) and the Law on the Implementation of the General Data Protection Regulation (OG 42/2018).
2. What data do we collect?
Through the contact form on the website, we collect the following data that you voluntarily submit to us:
| Information | Purpose | Basis |
|---|---|---|
| First and last name | Identification and response to inquiry | Legitimate interest / Contractual relationship |
| Phone number | Contact for an offer | Legitimate interest / Contractual relationship |
| E-mail address | Sending a response to a query | Legitimate interest / Contractual relationship |
| Message / query description | Understanding client needs | Legitimate interest |
In addition, the website may automatically record technical data such as your IP address, browser type, and the pages you visit, through WordPress and the hosting system.
3. How we use your data
We use your personal data exclusively for:
- Responding to your inquiry and preparing an offer
- Communication related to your pool project or service
- Conclusion and execution of a contractual relationship
- Fulfilling legal obligations
We do not use your information for marketing purposes without your express consent and we do not sell it to third parties.
4. Data sharing
We may forward your personal data to the following categories of recipients:
- Hosting providers — for the technical functioning of the website
- E-mail services — for sending and receiving messages
- Public authorities — when required by law
All our partners and processors are required to comply with the GDPR and maintain the confidentiality of your data.
5. Cookies
The website bazenisibenik.hr uses cookies for basic site functionality (WordPress session cookies). If we use analytics tools (Google Analytics) or translation tools (TranslatePress), they may set their own cookies.
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the site.
6. Data storage
We retain personal data for as long as necessary to fulfill the purpose for which it was collected:
- Inquiries without a contract: 12 months
- Data related to the contractual relationship: 5 years (legal obligation)
- Accounting documentation: 11 years (legal obligation)
7. Your rights
In accordance with GDPR, you have the following rights:
To exercise your rights, please contact us at: info@bazenisibenik.hr
8. Data security
We implement appropriate technical and organizational measures to protect personal data, including SSL website encryption (HTTPS), limited access to data, and regular system updates.
9. Changes to the privacy policy
We reserve the right to change this Privacy Policy. Any changes will be posted on this page with an updated date. We recommend checking the site periodically.